Fast, reliable repairs for walk-in cool rooms and freezer rooms across Auckland. We understand that downtime means stock loss—our rapid response minimises disruption to your business.
From emergency breakdowns to scheduled maintenance, we keep Auckland businesses cool and compliant.
Rapid response for cool room failures to minimise stock loss and downtime
Diagnosis and repair of cooling problems, thermostat faults, and uneven temperatures
Repairs and replacements for compressors, condensers, and evaporator units
Scheduled servicing to prevent breakdowns and ensure food safety compliance
A cool room breakdown is more than an inconvenience—it's a race against the clock. Perishable stock can spoil in hours, costing thousands of dollars and disrupting your operations.
With over 30 years of commercial refrigeration experience, we diagnose problems quickly and carry common parts to complete most repairs on the first visit. We work with all major brands and understand the urgency commercial customers face.
Whether it's a compressor failure, refrigerant leak, or control system fault, we'll get your cool room running again as fast as possible.

We've seen it all. These are the most common issues we diagnose and repair for Auckland businesses.

From small cafes to large food manufacturers, we service cool rooms for all types of Auckland businesses. We understand the specific requirements and urgency of each industry.
Fresh ingredient and prep storage
Meat aging rooms and chilled display
Walk-in cool rooms and back-of-house storage
Production cool rooms and ingredient storage
Flower cool rooms and display refrigeration
Dough retarders and ingredient cool rooms
Keg rooms and beverage storage
Event prep and food holding
Don't wait—every hour counts when refrigeration fails. Contact us now for rapid response across Auckland.
Or call us directly: 027 4808 807
We understand cool room failures can mean thousands of dollars in spoiled stock. We offer prompt callout services across Auckland with rapid response times. For urgent breakdowns affecting perishable stock, contact us immediately—we prioritise these calls and aim to attend same-day or within 24 hours depending on our schedule.
The most common causes include: thermostat or controller failures, refrigerant leaks (often from vibration or age), compressor issues (worn bearings, electrical faults), blocked or dirty condenser coils (reducing efficiency), faulty door seals allowing warm air ingress, and defrost system problems causing ice buildup. We diagnose the root cause and provide lasting repairs, not quick fixes.
Costs vary depending on the fault and parts required. Minor repairs like thermostat replacements or door seal fixes typically cost $200-$400. Major repairs involving compressors or refrigerant leaks range from $800-$2,500+. We provide transparent quotes before proceeding with any work and can often diagnose the issue quickly to give you an accurate cost estimate.
Yes, we service both cool rooms (typically 1-4°C for fresh produce) and freezer rooms (-18°C to -25°C for frozen storage). Freezer systems work harder and have specific defrost requirements—we're experienced with both types and understand the different demands each places on refrigeration components.
Absolutely. We work with many Auckland hospitality businesses including restaurants, cafes, hotels, and caterers. We understand the urgency of keeping food storage operational and the food safety requirements under NZ regulations. We can schedule servicing during quiet periods to minimise disruption to your operations.
First, check that the door is sealing properly and hasn't been left ajar. Check the condenser unit (usually outside or on the roof) isn't blocked by debris. If the problem persists, avoid opening the door unnecessarily to retain cold air, and call us immediately. Quick action can prevent stock loss and reduce the extent of repairs needed.
Yes, we offer tailored maintenance programmes for Auckland businesses. Regular servicing (typically quarterly or bi-annually depending on usage) prevents unexpected breakdowns, extends equipment lifespan, maintains energy efficiency, and helps meet food safety compliance. Contact us to discuss a maintenance schedule suited to your operation.
We can repair most systems regardless of age, though older units using phased-out refrigerants (like R22) may be more expensive to maintain. We'll assess your system honestly and advise whether repair or replacement is more cost-effective. Sometimes a new compressor or control system can extend life by 5-10 years at a fraction of replacement cost.