Maintenance & Servicing

    Heat Pump Servicing Auckland

    Keep your heat pump running efficiently with professional servicing. We clean filters, check refrigerant levels, and ensure your system performs at its best year-round.

    Our Servicing Options

    From quick filter cleans to comprehensive annual services, we keep Auckland heat pumps running efficiently. All major brands serviced.

    Filter Cleaning & Replacement

    Deep cleaning or replacement of air filters to restore airflow and efficiency

    Full System Service

    Comprehensive check of all components including coils, drains, and electrical connections

    Performance Testing

    Temperature differential checks and refrigerant pressure testing

    Preventative Maintenance

    Scheduled servicing to prevent breakdowns and extend system lifespan

    What's Included in Our Service

    A proper heat pump service goes far beyond filter cleaning. Our technicians check every component to ensure your system runs efficiently, safely, and reliably.

    We use professional-grade cleaning solutions and diagnostic equipment to deliver a thorough service that makes a real difference to performance and power consumption.

    Full Service Checklist

    Clean indoor evaporator coils
    Clean outdoor condenser coils
    Wash or replace air filters
    Clear condensate drain lines
    Check refrigerant pressures
    Test electrical connections
    Inspect capacitors and contactors
    Lubricate fan motors
    Test thermostat accuracy
    Check heating and cooling modes
    Inspect for refrigerant leaks
    Clean outdoor unit surrounds

    Why Regular Servicing Matters

    Many homeowners skip servicing until something breaks. Regular maintenance prevents expensive repairs, reduces power bills, and keeps your home comfortable year-round.

    Lower power bills – clean systems use 15-25% less electricity
    Fewer breakdowns – catch problems before they cause failures
    Longer lifespan – serviced units last 3-5 years longer
    Better air quality – clean filters remove dust, allergens, and odours
    Warranty protection – most manufacturers require annual servicing
    Consistent comfort – properly maintained systems heat and cool evenly

    DIY Filter Cleaning Tips

    • 1Turn off the unit and open the front panel
    • 2Slide out the filters and vacuum loose dust
    • 3Wash in lukewarm water with mild detergent
    • 4Rinse thoroughly and dry completely before reinstalling
    • 5Repeat every 2-4 weeks during heavy use

    Air Con Filter Cleaning

    Clean filters are essential for efficiency and air quality. A clogged filter restricts airflow, making your heat pump work harder and use more power.

    While you can clean filters yourself between services, professional cleaning reaches the evaporator coils and other components that accumulate dust and mould over time.

    If your filters are damaged, we can source and fit genuine replacements for all major brands including Mitsubishi, Daikin, Fujitsu, and Panasonic.

    Book Your Heat Pump Service

    Don't wait for a breakdown. Regular servicing keeps your heat pump efficient, extends its lifespan, and ensures reliable comfort all year round.

    Or call us directly: 027 4808 807

    Frequently Asked Questions

    How often should I service my heat pump in Auckland?

    We recommend annual professional servicing for most Auckland homes. However, if you run your heat pump daily or have pets, allergies, or live near the coast (salt air accelerates wear), twice-yearly servicing is advisable. Regular filter cleaning (monthly in heavy-use periods) between professional services keeps efficiency high and reduces running costs.

    What's included in a heat pump service?

    Our comprehensive service includes: cleaning indoor and outdoor coils (improves efficiency 15-20%), filter cleaning or replacement, checking electrical connections, testing capacitors and contactors, inspecting refrigerant levels, clearing condensate drains, lubricating motors where needed, testing thermostat accuracy, and a full system performance check. We also identify any developing issues before they become expensive repairs.

    How do I clean my heat pump filters myself?

    Remove the front panel and slide out the filters. Vacuum loose dust, then wash in lukewarm water with mild detergent. Rinse thoroughly and let dry completely before reinstalling—never run the unit with wet filters. For best results, clean filters every 2-4 weeks during heavy use. However, filter cleaning alone doesn't replace professional servicing, which addresses components you can't access.

    Why is my heat pump not heating or cooling properly?

    Common causes include dirty filters restricting airflow (most common—clean them first), blocked outdoor unit, low refrigerant from a leak, faulty thermostat, or worn capacitors. If cleaning the filters doesn't help, you likely need professional diagnosis. We can often identify and fix the issue same-day, preventing further damage to the compressor.

    How much does heat pump servicing cost in Auckland?

    A standard residential heat pump service typically costs between $120-$180 depending on the system type and accessibility. Multi-head systems and ducted units cost more due to additional components. Regular servicing saves money long-term—an unmaintained heat pump uses up to 25% more power and has a significantly shorter lifespan. We provide fixed-price quotes with no hidden charges.

    Can you service all heat pump brands?

    Yes, we service all major brands including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Hitachi, Toshiba, LG, and Samsung. With over 30 years experience, we've worked on virtually every system available in New Zealand. We carry common parts and can source manufacturer-specific components quickly when needed.

    What are the signs my heat pump needs servicing?

    Warning signs include: reduced heating or cooling performance, unusual noises (grinding, clicking, or buzzing), unpleasant odours when running, water leaking from the indoor unit, ice forming on the outdoor unit, higher than normal power bills, and the unit cycling on and off frequently. Don't ignore these signs—early servicing prevents expensive compressor failures.

    Does regular servicing really save money on power bills?

    Absolutely. A well-maintained heat pump operates 15-25% more efficiently than a neglected one. Dirty coils and clogged filters force the system to work harder, consuming more electricity. Annual servicing typically costs $150 but can save $100-200 per year in reduced power bills, plus extends system lifespan by 3-5 years. It's one of the best investments for home comfort.